ADMIN & OPERATIONS ASSISTANT (PART-TIME)


KRose Company
10–20 hours per week
Start Date: Monday, April 13

OVERVIEW
We are hiring a part-time Admin & Operations Assistant to support the day-to-day operations of KRose Company and Cattleman U.
This is a high-trust, high-responsibility role for someone who naturally thinks ahead, takes initiative, and looks for ways to make things easier for the team.
The right person for this role is someone who says:
“Let me take that off your plate.”
“I already handled that.”
“I did some research and here are your options.”
“Would it be easier if I just took care of this for you?”
You are proactive, detail-oriented, and take pride in following through. You don’t wait to be told what to do next. You anticipate needs, solve problems, and keep things moving.
This is a customer-facing and operations-heavy role, requiring strong communication skills, organization, and confidence in decision-making.

ROLE DETAILS

  • Part-time: 10–20 hours per week

  • Remote position

  • Availability required throughout the day with consistent responsiveness

KEY RESPONSIBILITIES

  • Customer Communication & Inbox Management

  • Manage Karoline’s inbox, responding to emails in a timely, professional, and confident manner

  • Send weekly customer emails and communications

  • Answer and manage three office phone lines

  • Provide a high level of customer service with a positive, solutions-oriented attitude

  • Follow up with clients and team members to ensure nothing falls through the cracks

Operations & Administrative Support

  • Manage calendars, scheduling, and coordination across team members and clients

  • Sit in on meetings, take clear notes, and send follow-ups both internally and to clients

  • Review meetings and provide organized summaries and action items

  • Assist in keeping projects moving forward and deadlines met

Research & Problem Solving

  • Conduct research to support business decisions, vendors, tools, or opportunities

  • Present clear, organized options so leadership can make decisions quickly

  • Take ownership of tasks from start to finish

Data & Systems Management

  • Build, manage, and improve spreadsheets in Excel and Google Sheets

  • Create functional and visual tools such as progress trackers, dropdown systems, dashboards, and reporting sheets

  • Maintain organization across systems and workflows

Marketing & Engagement Support

  • Respond to comments and messages across social media platforms

  • Assist with top-of-funnel lead generation and research

  • Support lead follow-up processes and tracking

  • Utilize tools such as ManyChat and AI platforms to improve efficiency



ADDITIONAL OPPORTUNITIES
For the right candidate, there is opportunity to increase hours through:

  • Social media editing (day-in-the-life content, TikTok, short-form video)

  • Design support

  • Additional marketing or operations responsibilities

WHAT SUCCESS LOOKS LIKE

  • Tasks are handled before they need to be asked for

  • Communication is clear, timely, and confident

  • Customers feel taken care of and supported

  • Projects move forward smoothly without constant oversight

  • Systems are organized, functional, and easy for the team to use

  • The team feels supported and able to focus on higher-level priorities



REQUIRED QUALIFICATIONS

  • Strong communication skills, both written and verbal

  • Excellent organization and follow-through

  • Ability to manage multiple tasks and priorities at once

  • Confidence in responding to clients and making judgment calls when needed

  • Strong problem-solving and research skills

  • Strong experience with Excel and/or Google Sheets, including building functional systems

  • Comfortable answering phones and handling customer interactions

  • Ability to be responsive throughout the day

  • Willingness to learn new tools and systems quickly

  • Agriculture experience is required



PREFERRED QUALIFICATIONS

  • Experience in administrative, operations, or customer service roles

  • Familiarity with ManyChat, AI tools, or similar systems

  • Experience supporting a fast-paced team or business owner

  • Basic understanding of social media platforms and engagement



APPLICATION PROCESS
To apply, candidates must complete the Google Form application.
Within the application, please submit:

  • Resume

  • Cover letter

  • Three references

  • A short video explaining why you want to work for KRose Company / Cattleman U

  • Your Enneagram number

  • Examples of systems, spreadsheets, or workflows you have built (if applicable)

Applications are due by April 1.
Interviews will take place April 1, 2, and 3.
Our ideal start date is Monday, April 13.
If you have any questions, please reach out to karoline@krosecompany.com.

Apply Now
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